Built for your workflow
Everything you need to recommend OTC products without adding steps — or staff time.
Order right from the EHR
No new login, no separate system. Recommend an OTC product inside the workflow you're already in — it's one click.
Give time back to your staff
No phone calls, no faxes, no chasing down products. Patients complete checkout on their own phone.
Order with confidence
The products you authorize are exactly what gets fulfilled — no substitutions, no confusion at the store.
A new revenue stream
Every order captured through MandataMD stays with your organization instead of leaking out to a retailer.
Fewer callbacks
Automated texts answer the 'where do I get it?' question for you — fewer follow-up calls and messages.
Better adherence
When ordering is effortless, patients actually get the products you recommended — and follow through.
A smiling patient, one tap away
The moment you place the order, your patient gets a text with a prefilled cart. They review, confirm, and their product ships — no pharmacy trip, no guesswork.
- One text message — no app to download
- Prefilled with exactly what you ordered
- Checkout in under a minute
Order placed
9:02 AM — Dr. Lee ordered a low-FODMAP starter kit
Patient notified
9:03 AM — text sent with prefilled cart
Patient checked out
9:11 AM — confirmed on their phone
Shipped
9:42 AM — carrier picked up the package
Delivered
Expected tomorrow by 6 PM
Track every order to the doorstep
You and your patient both see the order's status in real time — from placed, to shipped, to delivered. No more "did they ever pick it up?" — the answer is right there.
- Live status for every order
- Automatic delivery notifications to the patient
- A clear record you can reference at the next visit