The Digital Infrastructure for OTC Healthcare
MandataMD enables a seamless digital ordering experience for non-RX and/or OTC products. Orders placed within a provider's existing EHR workflow are securely transmitted to MandataMD for fulfillment and direct-to-patient delivery.
A complete solution for effortless non-Rx ordering
Streamline provider recommendations, improve patient adherence, and deliver products directly to patients—all from within the EHR.
Instant SMS Ordering
Send Non-RX product orders directly to patients via text message at the point of care—no app downloads required.
Point-of-Care Speed
Complete orders in under 30 seconds. Patients receive their text before they leave the exam room.
Provider-Ordered Products
Ensure 100% accuracy with direct provider ordering. Exactly what the doctor ordered, delivered to the patient.
Automated Follow-ups
Smart reminders and order status updates keep patients informed throughout the fulfillment process.
HIPAA Compliant
Enterprise-grade security with end-to-end encryption protecting every patient interaction and order.
Seamless EHR Integration
Connects with your existing systems for streamlined workflows and complete order documentation.
Multi-Provider Support
Scale across your entire practice with role-based access and centralized order management.
Real-Time Analytics
Track order completion rates, patient engagement, and product performance with detailed dashboards.
From order to delivery in three simple steps
Seamless Non-RX ordering that happens right at the point of care. No friction, no errors, no missed orders.
Provider Orders
Provider selects the Non-RX product during the patient visit. One click sends an SMS directly to the patient's phone.
Patient Confirms
Patient receives a text with product details and confirms their order and shipping information—no app needed.
Direct Delivery
Product ships directly to the patient with tracking updates. 100% accuracy on exactly what the provider ordered.
Trusted by healthcare providers nationwide
Join practices that deliver Non-RX products with 100% accuracy at the point of care
Order Accuracy
Products Delivered
Average Order Time
Patient Satisfaction
Trusted by health systems and practices nationwide