Hospital Non-RX ordering is broken
From orthopedic braces to diabetes supplies, manual ordering processes create costly errors and drain staff resources.
Order Transcription Errors
Manual entry of Non-RX product orders leads to 15-20% error rates, causing wrong products to reach patients and requiring costly returns and reorders.
Phone Tag with Patients
Staff spend 4-6 hours daily calling patients to confirm orders, verify addresses, and collect payment information—time that could be spent on patient care.
Missed Follow-Up Appointments
When patients don't receive the right products, they miss follow-up appointments. Each missed appointment costs $150-$300 in lost revenue and rescheduling overhead.
Documentation Gaps
Incomplete or missing documentation of product orders creates compliance risks and makes it difficult to track patient outcomes.
What inaccurate ordering really costs you
Based on hospitals with minimum 100 beds and 20,000 patients per year*
*Estimates based on hospitals with minimum 100 beds and 20,000 patients per year
100% accurate ordering, zero manual work
MandataMD connects directly to your EHR, automatically sending product orders to patients via SMS. No transcription, no phone calls, no errors.