Why GI practices struggle with Non-RX ordering
From colonoscopy prep kits to chronic condition supplies, gastroenterology practices face unique ordering challenges that impact procedures and patient outcomes.
Colonoscopy Prep Order Errors
When patients receive the wrong prep kit or incorrect instructions, they arrive unprepared for procedures—forcing costly rescheduling and wasting OR time.
Pre-Procedure Coordination Burden
Staff spend 2-4 hours daily calling patients about prep instructions, dietary products, and post-procedure supplies—pulling them from higher-value clinical work.
Incomplete Preps & Cancelled Procedures
20-25% of colonoscopies are cancelled or rescheduled due to inadequate bowel prep. Each cancelled procedure costs $800-$1,200 in lost revenue and overhead.
Post-Procedure Product Confusion
Patients with IBD, Crohn's, or other chronic conditions need ongoing supplies. Manual ordering leads to gaps in care and poor treatment adherence.
What poor prep ordering costs your practice
Based on a GI practice performing 300+ colonoscopies monthly
Automated prep ordering, better outcomes
MandataMD integrates with your EHR and procedure scheduling to automatically send prep kit orders and instructions to patients via SMS—ensuring they're ready for their procedure.